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Accessibility Statement

Last Updated July 31, 2024

Accessibility Statement for Handshake

Handshake Europe is committed to making its website and mobile applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to our Student website, Employer website, and Mobile Android, and Mobile iOS applications. For updated information relating to the versions of our Mobile applications, please visit our app store pages for iOS and Android.

Compliance status

Handshake’s websites and mobile applications have been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA. Our products are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliant areas listed below.

Non-accessible content

We know some parts of this website are not fully accessible. The content listed below is non-accessible for the following reason(s):

Employer Website:

  • 2.2.1 Timing Adjustable (Level A) - Sessions will time out without any indication to users.

Student Website

  • 1.2.1 Audio-only and Video-only (Prerecorded) - The product allows users to upload videos but does not provide built-in functionality for users to directly add captions for them.
  • 1.2.2 Captions (Prerecorded) (Level A) - The product allows users to upload videos but does not provide built-in functionality for users to directly add captions for them.
  • 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)- The product allows users to upload videos but does not provide built-in functionality for users to add audio descriptions or a textual equivalent.
  • 4.1.2 Name, Role, Value (Level A) - Portions of the product contain interface components whose name, role, state, and value cannot be programmatically determined.
  • 1.2.5 Audio Description (Prerecorded) (Level AA) - The product allows users to upload videos but does not provide built-in functionality for users to add audio descriptions.

Student Mobile - Android

  • 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) - The product allows users to upload videos but does not allow a way for users to provide alternative and equivalent information for them.
  • 1.2.2 Captions (Prerecorded) (Level A) - The product does not provide a mechanism for users to supply captions for prerecorded synchronized media (video with audio).
  • 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) - The product allows users to upload videos but does not provide built-in functionality for users to add audio descriptions or a textual equivalent.
  • 4.1.2 Name, Role, Value (Level A) - Portions of the product contain interface components whose name, role, state, and value cannot be programmatically determined.
  • 1.2.5 Audio Description (Prerecorded) (Level AA) - The product does not provide sufficient audio descriptions for synchronized media (video with audio).

Student - Mobile Application - iOS

  • 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) - The product allows users to upload videos but does not allow a way for users to provide alternative and equivalent information for them.
  • 1.2.2 Captions (Prerecorded) (Level A) - The product allows users to upload videos but does not provide built-in functionality for users to directly add captions for them.
  • 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) - The product allows users to upload videos but does not provide built-in functionality for users to add audio descriptions or a textual equivalent.
  • 1.2.5 Audio Description (Prerecorded) (Level AA) - The product allows users to upload videos but does not provide built-in functionality for users to add audio descriptions.

Preparation of this accessibility statement

This statement was prepared on July 31, 2024. Our websites and mobile applications were evaluated by Level Access, a third-party consultant, for conformance with WCAG 2.1 AA in June 2024.

The statement was last reviewed on July 31, 2024.

Feedback and contact information

For accessibility-related concerns, please contact:

Handshake Europe Support Team

support-uk@joinhandshake.com

We’re always looking to improve the accessibility and usability of our products and welcome any comments, questions, or feedback. If you encounter any barriers while using our products, please contact us at accessibility@joinhandshake.com. Our product support team will review your message and follow up via email within 24 hours during business hours Monday-Friday 8am-8pm (U.S. time zones) and 9am-5:30pm (GMT).

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).